PDXHosting Terms of Service
- Pay your bill, else your service will be suspended
- Keep your system up-to-date, else your service will be suspended
- Do not make a target of yourself
- Be kind to your neighbors, don't hog resources
- No refunds given for abuse
- We reserve the right to cancel service at any time
We have provided the below for your ease - the complete Terms of Service
If your server is the initiator or target of a denial of service attack that adversely affects our/somebody else network, we will terminate your account without warning and you will be held responsible for any charges that may result from this action.
Activities that attract denial of service attacks are expressly prohibited. Customers involved in these activities will be terminated as soon as we are aware of them. These activities include, but are not limited to: selling shell accounts, and involvement with IRC of any kind. This prohibition is for the protection of our customer base as a whole; these kinds of services tend to attract attacks that have the potential to degrade service for all of our customers.
PDX will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in the investigation of suspected criminal violations. Users who violate systems or network security may incur criminal or civil liability. PDXHosting reserves the right to charge up to $500 per complaint to investigate.
The security notification will be sent via our customer subscribed mailing list, with a subject line of "Mandatory Security Update". It will provide a synopsis of the exploit, what is effected, and probable repercussions associated with failure to update. In addition, the email will provide a link for customers to download updated software or fixes, or patches, and directions on installing it. Customers are responsible for following the instructions in all " Mandatory Security Update" within 24 hours from their release.
To ensure the security of the clients' servers and to maintain our network integrity, if 24 hours past notification the software at issue has not been updated or patched, PDXHosting reserves the right to apply all necessary updates, fix any other obvious security holes we may find, and bill the customer's account at the applicable hourly support rate without further notice or customer approval.
PDXHosting has the right to charge $500 per complaint to investigate.
PDXHosting does not deal with your customers or their customers etc.; We hold our customers responsible for dealing with spam from or about their section of the network. PDXHosting customers are responsible for ensuring that they, their customers, and their respective agents and contractors abide by this policy. PDXHosting's customers will be held responsible for all traffic either sent via their connection to PDXHosting or sent elsewhere using support services provided via their connection to PDXHosting. "Support services" includes DNS, hosting websites, electronic mailboxes, IRC servers, sale of spamming software or other similar services. Customers are also responsible for ensuring that they do not advertise or promote themselves through UBE/UCE.
We reserve the right, to drop the section of IP space involved in spam or Denial-of-Service complaints if it is clear that the offending activity is causing great harm to parties on the Internet. In particular, if open relays are on your network or a customer's network, or if denial of service attacks are originating from your network. In certain rare cases, we may have to do this before attempting to contact you. If we do this, we will contact you as soon as is feasible.
You must provide us with, and keep current, good contact information for you. E-mail, fax, and telephone contacts are used, in that order of preference.
You must promptly investigate and deal with any spam or other abuse complaints forwarded to you.
The customer is responsible for keeping his billing data with PDX up-to-date and accurate. Furnishing false data on any contract or application, including fraudulent use of credit card numbers, is grounds for immediate termination, and may subject the offender to civil or criminal liability.
The resale of PDX's products and services is not permitted, unless specifically permitted and documented in a written agreement.
Important IP Disclosure: PDXHosting may assign customer a reasonable amount of IP addresses (Internet Protocol) on a temporary basis or for the life of the contract. Client agrees that IP addresses are not portable and acknowledges that IP addresses are the sole property of PDXHosting and are assigned as part of the services. Furthermore, client acknowledges that use of IP addresses not allocated by PDXHosting to customer or users is expressively prohibited and will incur a penalty fee.This fee would be calculated on a standard engineers hourly rate fee of $150 separate from any other service or incident fees prepaid by customer.
The initial term of this Agreement shall be as set forth in the Order Form (the "Initial Term"). The Initial Term shall begin upon commencement of the Services to Customer. After the Initial Term, this Agreement shall automatically renew.
ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND
AUTHORIZE PDX HOSTING, INC TO AUTOMATICALLY BILL AND/OR CHARGE ON
YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE
INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS
PROVIDED IN THIS SECTION. The Initial Term and all successive
renewal periods shall be referred to, collectively, as the
This Agreement may be terminated:
by giving PDX HOSTING, INC. thirty (30) days prior written notice, by PDX HOSTING, INC. in the event of nonpayment by Customer, by PDX HOSTING, INC., at any time, without notice, if, in PDX HOSTING, INC.'s sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of this Agreement and related agreements, AUP, or Customer's use of the Services disrupts or, in PDX HOSTING, INC.'s sole and absolute discretion and/or judgment, could disrupt, PDX HOSTING, INC.'s business operations.
Cancellation: PDX reserves the right to cancel service(s) at any time. All fees paid in advance of cancellation will be pro-rated and refunded by PDX to customer if PDX initiates its right of cancellation and customer is NOT in violation of these Terms and Conditions. If cancellation is caused by customers and/or its client's breach of the Terms and conditions, then customer agrees that no refund is due. Customer understands that service(s) can be cancelled at any time effective the end of the contract.
Notifications of cancellation must be made 30 days prior to successive rebill period. PDXHosting reserves the right to deny, forfeit, or refuse refunds at any time if necessary. Third party cancellations are not accepted.
Upon termination, either by PDXHosting or Customer, for any reason, Customer is responsible for deleting his/her host registrations from domain registrar(s) immediately. Customer further agrees to pay PDXHosting all reasonable administrative costs if PDXHosting must intervene in deregistering the hosts.
Disclaimer PDX is not responsible for any damages your business may suffer.
PDX does not make implied or written warranties for any of our services.
PDX denies any warranty or merchantability for a specific purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by PDX.
The Customer will not use its network nor space provided by PDX to violate any law. In the event Customer violates existing law, PDX shall have the right to terminate all service set forth in this Agreement. In the event PDX is informed by government authorities of inappropriate or illegal use of PDX facilities or other networks accessed through PDX, PDX may terminate customer's service.
PDX will cooperate fully with investigations of violation of systems or network security at other sites.
PDX will cooperate with law enforcement authorities in the investigation of possible criminal violations.
Customers who violate systems and/or network security, may incur in criminal or civil liability.
If you have any questions concerning the above stated terms and conditions then please contact us.
PDXHosting will NOT refund accounts that are suspected of abusing the PDXHosting networks, users or in any way violating our Acceptable use policy.